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Reviews & Reputation Management

Grow, Nurture, and Protect Your Agency's Online Reputation​

Now Includes AI Assistance!

Reviews & Reputation Management
Reviews & Reputation Management

BrightFire's Reviews & Reputation Management service is 50% ERIE MarketShare Eligible.

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It feels great when a customer tells you they love your insurance agency, but it’s even better when they tell the world. BrightFire’s Reviews & Reputation Management service is the best way to generate Google reviews, collect client feedback, receive client referrals, and protect your reputation.

Reviews & Reputation Management

Grow, nurture, and protect your agency's online reputation.
$ 100
/ month
  • Convenient Dashboard
  • NPS Surveys
  • Review Monitoring
  • Review Generation
  • Includes AI Assistance
  • New Review Alerts
  • Automated Referrals
  • Benefits Local SEO
  • Metrics Reporting
Get Started
  • $50/month final cost* after ERIE MSE reimbursement.
  • Standard support included. Premium support available.
MSE!
*ERIE MSE REQUIREMENTS:
  • Requires availability of ERIE MarketShare Dollars allocated to your agency.
  • Requires a sufficient MarketShare balance to cover reimbursement costs.
  • Payment not available through Commission Deduct and reimbursement is subject to proof of payment to BrightFire.
  • Additional eligibility requirements may apply.

Why Reviews & Reputation Management Is Important For Insurance Agents

Review Generation managed by BrightFire

Generate New Reviews With Ease

We continuously work to get reviews from your policyholders.

Review sites such as Google, Yelp, and Facebook give a lot of weight to positive reviews. As a result, getting more of these reviews can have a big impact on your agency’s online visibility. We regularly reach out to your policyholders and ask for new reviews to show potential customers what makes you great. When satisfied customers leave a positive review, we’ll send them automated emails asking them to refer your agency to their family and friends.

Improve Your Online Rankings

Climb to the top of Mt. Google.

You run a professional business, so why not show it off a little? The more positive reviews you receive, the better your agency will rank on search engines and review networks. The higher you rank, the more likely you are to attract new customers.

Climb Mt Google
"BrightFire took care of everything. It’s hard to juggle all the marketing aspects of the business without personnel dedicated to just that. Having Brightfire to run these campaigns for us allows us to spend more time doing what we do best."
Smiling Insurance Agent
Lucas Breeden
Breeden Insurance Services, Inc.

Gauge Your Customer’s Happiness

Identifies which customers will recommend you to their friends.

NPS customer surveys highlight how policyholders feel about your agency. By asking the right questions at the right time, you can gain insights into your agency to improve customer retention. They’ll appreciate the opportunity to be heard and you’ll be happy to head off issues before they are shared online.

Gauge Customers Happiness - NPS

Proactively Protect Your Reputation

Think of good reviews as insurance for your reputation.

Everyone has an online reputation, so make sure yours is the best it can be. By building up good reviews now, you’ll ensure that your overall online reputation stays positive even if you receive a negative review down the road.

Reviews & Reputation Protect Icon
Reviews & Reputation - Google
Reviews & Reputation - Facebook
Reviews & Reputation - Yelp
Reviews & Reputation - LinkedIn

Stay Connected With Your Customers

Keep a finger on the pulse of your online reputation.

We bring together Facebook, Google, and 16 other networks, making it faster than ever to protect your reputation. Access our convenient dashboard to monitor your customer feedback, respond to reviews, and see everything that people are saying about your agency.

Included in Reviews & Reputation Management

Get Reviews on Google

Fully Managed

Benefits Local SEO

Managed Review Campaigns

Managed NPS Campaigns

Managed Referral Campaigns

AI Assistance

Text Messaging

Automated Referrals

Review Monitoring

New Review Alerts

Facebook & Instagram Autoshare

Reputation Dashboard

Unlimited Users

Protect and promote your brand online.​

Get Started with BrightFire's Reviews & Reputation Management

Get an Instant Quote!

FAQs

No Contracts. No Setup Fees. No User Fees. 30-Day Money Back Guarantee.

How long does it take to launch the Reviews & Reputation Management service?

Typically less than a week. You’ll have a 30-minute call with a member of our team and we’ll handle the rest.

What does the recurring cost cover?

Access to your reputation management dashboard, the ability to run review generation campaigns via text message and email, the ability to run NPS campaigns via email, review alerts, and the ongoing addition of new reviews to your website by the BrightFire team.

What if I have multiple office locations?

The Reviews & Reputation Management service covers a single office location. We recommend you enroll in this service for each of your office locations.

How does SEO work?

SEO is made up of three components; your website, online reputation, and local listings. That’s why we offer all three components, giving your agency the best chance at ranking well in Google for the products your agency sells.

How do I generate new reviews with BrightFire?

Each review generation campaign offers each policyholder surveyed the opportunity to leave a review on Google. We run two review generation campaigns for your agency each year, and you can run as many additional review generation campaigns as you like.

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