BrightFire is pleased to add AI assistance to its Reviews & Reputation Management service to help independent insurance agents save time and energy managing their online reviews.
A recent survey by Forbes Advisor found 64% of business owners believe AI will improve productivity, and 42% believe that AI will streamline job processes.
With BrightFire’s new set of AI assistance features, agents have the potential to respond to online reviews and direct messages more quickly and efficiently, as well as better gauge the overall sentiment and satisfaction of their customer reviews.
Reviews & Reputation Management Dashboard AI Functionality
Agencies enrolled in BrightFire’s Reviews & Reputation Management service can leverage AI in their service dashboard to:
- Generate review responses.
- Summarize your overall review status for internal use.
- Generate emails, text messages, and internal notes in your dashboard’s inbox.
- Regenerate responses to change the length of the text, fix spelling and grammar mistakes, or change the tone to be more friendly, witty, descriptive, informative, or formal.
Examples of AI Assistance in Use
Ready to See What’s Possible?
For more information on BrightFire’s Reviews & Reputation Management service and how our new set of AI assistance features can help your agency better manage your online reviews, please contact us.
