Review sites such as Google, Yelp, and Facebook give a lot of weight to positive reviews. As a result, getting more of these reviews can have a big impact on your agency’s online visibility. We regularly reach out to your policyholders and ask for new reviews to show potential customers what makes you great. When satisfied customers leave a positive review, we’ll send them automated emails asking them to refer your agency to their family and friends.
You run a professional business, so why not show it off a little? The more positive reviews you receive, the better your agency will rank on search engines and review networks. The higher you rank, the more likely you are to attract new customers.
NPS customer surveys highlight how policyholders feel about your agency. By asking the right questions at the right time, you can gain insights into your agency to improve customer retention. They’ll appreciate the opportunity to be heard and you’ll be happy to head off issues before they are shared online.
Everyone has an online reputation, so make sure yours is the best it can be. By building up good reviews now, you’ll ensure that your overall online reputation stays positive even if you receive a negative review down the road.
We bring together Facebook, Google, and 16 other networks, making it faster than ever to protect your reputation. Access our convenient dashboard to monitor your customer feedback, respond to reviews, and see everything that people are saying about your agency.